EQBy Brenda Smith
EQ
It's not rocket science, and it doesn't have
to elude you anymore. As much as 96% of our
success in life and at work depends on emotional
Intelligence--also known as horse sense, street
smarts or good gut--and it can be learned and mastered.
Emotional Intelligence is the ability to understand, manage,
and take action based on the information carried by our
emotions. The intelligence comes as we evolve through the
four components: self-awareness, self-management, interpersonal
connection, and personal leadership. Whether you are leading a
corporation, or leading a life, the soft skills like communication,
empathy, stress management and optimism result in more revenue
generation and job promotions, more productive and fulfilling
relationships--personally and professionally and more comfort with
the uncertainty of change.
EQ translates into business results: Hi EQ salespeople generate 37%
more in sales; Partners in professional service firms generate 125%
more income than their high IQ partners, and more executive level
managers are promoted from within based on empathy and self management
than any other trait. There's evidence that high EQ results in better
health, smart financial decisions (see related article) and more solid
partnerships.
The higher you go, it's less about what you know, and more about your
ability to manage relationships and change. According to the Center for
Creative Leadership, careers derail due to: failure to see the big picture,
micro-management, lack of trust, poor team building skills, lack of
accountability and the need to be controlling--all correlated to EQ. The
same problems that show up at work are often those that show up in our personal
life as well. But EQ can be learned, and profound change comes when we ourselves
change.
ABOUT THE AUTHOR
PeopleSmith specializes in professional effectiveness coaching for profound
results with emotional intelligence, change and transition and personal leadership.
Permission granted to change title.
